Business performance
التجارة الإلكترونية لأنشطة أعمالك بين الشركات (B2B)
التجارة الإلكترونية لأنشطة أعمالك بين الشركات (B2B)
Strategies Implementation Management Tool
SIMT is a modern, web-based application designed to effectively address the most critical challenges of strategy implementation. It builds on, and expands on other tracking tools, creating the conditions necessary for transparency, accountability and accuracy.
SIMT allows ministries, institutions, agencies, sector associations and partners to:
- establish an interactive platform to collect, share and archive information on strategy implementation
- retrieve up-to-date and customized data on national/sector strategy implementation progress
- easily access relevant information on implementation progress, new projects, engagement modalities, etc.
- identify gaps and duplications between existent initiatives and strategic priorities
- create unique sets of reports or communication materials on strategy implementation
- identify implementation bottlenecks to better redirect efforts and resources.
SIMT offers ITC partner countries with a powerful tool to stay on top of their Strategy’s implementation processes. It enables coherence between a country’s strategic objectives and its various policies, programmes and initiatives.
SIMT is a global system adaptable to the specific requirements of national partners needs and requirements. SIMT represents ITC’s commitment to excellence in innovation.
The Strategies Implementation Management Tool (SIMT) is a web-based application providing key functions required to translate strategic plans into measurable results.
E-commerce
Latam Marketplace Explorer
The Latin America and the Caribbean Marketplace Explorer is the first tool to analyse the sale of goods on retail e-commerce marketplaces. This free dashboard explores trends in usage, adoption of marketplaces across 33 countries, and country-by-country benchmarking. The tool covers visitor traffic and other main characteristics of almost 900 marketplaces and 2,900 marketplace websites.
E-commerce Readiness Quiz
This quiz rapidly assesses the readiness of your business to engage in international e-commerce and shows where you need to concentrate your efforts to successfully sell online. It explores five areas: e-commerce planning, online presence, digital marketing, shipping, and inventory and customer service. Users are provided with interactive feedback on the areas that need further work and attention.
E-commerce Cost Calculator
This tool helps enterprises understand the costs of selling on popular e-commerce marketplaces such as Amazon, eBay and Etsy, or their own online stores. It supports enterprises to set up pricing strategies and calculate sales margins.
Online Payment Solution Finder
This tool helps businesses easily find available payment solutions for which they may be eligible in each country and sales channel. The tool also incorporates background information and contacts for the listed solutions.
Africa Marketplace Explorer
This dynamic dashboard explores 630+ business-to-consumer (B2C) marketplaces in 55 countries and territories in Africa. It helps businesses understand how to sell goods online regionally or in neighbouring countries. The tool also allows users to explore marketplace trends, the availability and requirements of each marketplace and a country-by-country benchmarking. Users can filter and download data, and hover over graphs and maps to uncover additional insights.
Click here to get a copy of the accompanying report.
ecomConnect Market
The market brings together a selection of e-commerce businesses from around the world to promote and showcase best practices. The enterprises showcased have all undergone an extensive ITC ecomConnect support programme and serve as a reference group for the quality of their products and implemented e-commerce strategy. The ecomConnect market serves as a tool to promote the contribution of partners and fund online campaigns that can boost sales for the selected enterprises and demonstrate results.
E-commerce Diagnostics Tool
This tool conducts a deep assessment of small and medium enterprises’ (SMEs) e-commerce capabilities before and after projects, covering general business maturity, online presence, payments, logistics, digital marketing, and customer service. Information is gathered via a comprehensive online survey. This tool is only accessible to project SMEs and is not publicly available.
Request more information here: ecomconnect [at] intracen.org
Track Me Tool
This tool tracks small and medium enterprises’ sales and site traffic across different e-commerce platforms in a single dashboard. The track me tool helps businesses measure their online performance and benchmark themselves with other businesses. The tool is used in selected ITC projects.
Request more information here: ecomconnect [at] intracen.org
ecomConnect.org Online Community
The ecomConnect.org online community connects entrepreneurs, enterprises, organizations and business experts to share e-commerce solutions, latest news and success stories, and access free tools and events.

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Access the e-commerce tools developed by our ecomConnect programme to help your business digitalize, grow and scale. We offer a range of services from informative dashboards on marketplace characteristics to cost calculators and sales tracking tools.
SME Trade Academy
The SME Trade Academy provides a public learning platform with more than 100 free online courses on export development, sustainability, trade support, entrepreneurship, e-commerce, and market analysis.
Our courses are aimed at micro, small and medium-sized enterprises (MSMEs), mostly in developing and least-developed countries.
But others find our courses useful too: government agencies, policymakers, members of international organizations, trade and investment support institutions, and academia.
The SME Trade Academy is part of ITC. Our mission is to digitalize all of ITC’s group trainings, both online and in-person. We don’t just put courses on a computer. We enhance them by applying digital learning technologies.
We work in partnership with ITC project managers, business support organizations, academic institutions and development agencies to build and deliver learning solutions to ITC’s beneficiaries in developing environments.
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Online training: We build e-learning courses, entire curriculums, and virtual learning spaces for the communities that grow up around ITC projects. We also support ITC’s technical sections with virtual workshops that can reach beneficiaries remotely.
In-person and instructor-led training: We provide solutions for both digital and digitally-supported workshops.
The SME Trade Academy offers one-year Certificate and Diploma Programmes in international trade to participants in selected countries in partnership with the United Kingdom’s Institute of Exports and International Trade (IOE&IT).
The Academy also offers a one-year International Diploma in Supply Chain Management via a group of 30 network partners in Africa and Asia.
ITC’s e-learning platform offers 100+ free online courses in different languages, available to all.
Trade Obstacles Alert Mechanism
TOAM: a tool to identify and tackle trade barriers
ITC’s Trade Obstacles Alert Mechanism (TOAM) reports and tackles trade barriers faced by small and medium-sized businesses.
How can the Trade Obstacles Alert Mechanism work for you?
- Report and inform: Companies can report online the obstacles they face when exporting or importing.
- Dispatch automatic alerts: National authorities and trade operators will be mutually alerted about the obstacles reported and the responses provided.
- Monitor progress: Policymakers and trade support institutions can access an up-to-date information database on the obstacles faced by the private sector and put in place the appropriate policies.
What are the Trade Obstacles Alert Mechanism components?
- An online platform connecting companies and fostering the exchange of information about trade regulations and procedures between the private and public sectors.
- An institutional network ensuring the cooperation of different actors involved in the identification and resolution of problems reported through the online platform.
What are the impacts?
- Improving the business environment and regional economic integration by simplifying the flow of information between the public and private sectors.
- Assisting national and regional authorities in the design of trade facilitation policies.
- Providing the public and private sectors with the trainings and equipment needed to deepen the understanding of regulatory and procedural obstacles.
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Trade regulations and procedures represent a major source of obstacles to international trade and a particular challenge for small and medium-sized enterprises. The International Trade Centre’s Trade Obstacles Alert Mechanism (TOAM) is a tool to support businesses to overcome such trade barriers.
Global Textile Academy
Joining the Global Textile Academy gives you access to an extensive range of high-quality resources and learning materials developed by ITC and its experts.
Watch our webinars and online training sessions. Network with a broad community of entrepreneurs, retailers, and experts.
Come learn and network with us!
The textiles and clothing industry plays an immense role in the global economy, from trade and employment to social and environmental concerns.
ITC's Fibres, Textiles and Clothing programme created this platform so that professionals can access the same material and training provided to our beneficiaries and partners.
In this ever-changing sector, you and your business need to keep up with the latest trends, due diligence and trade requirements. Access to industry forecasts is crucial and will support your business through any challenges.
Join the Global Textile Academy to access a range of materials on the entire fibre-to-clothing value chain.

ITC's Fibres, Textiles and Clothing (FTC) unit created this platform to allow professionals interested in the fibres, textiles and clothing industry to access materials and training contents elaborated under our Global Textile and Clothing Programme.
As a member of the Global Textile Academy, you have access to an extensive range of high-quality resource and learning materials developed by the International Trade Centre (ITC) and its experts. In addition, you can watch our webinars and online training sessions, besides having the opportunity to network with a broad community of entrepreneurs, retailers, and experts in the sector.
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