Publications

ITC publications bring the business voice to sustainable trade, with a focus on developing countries. We offer guidance for trade policymakers, business support organizations and small firms. Our reports offer insights to make trade more inclusive, green, digital and competitive.

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Small firms and women-led enterprises can connect to global markets by boosting their digital capacity. This is an area where Aid for Trade can have a big impact. Evidence shows a significant connectivity gap between small and large firms, and between firms managed/owned by men or women. This...

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Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

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Study explaining how to identify viable projects adapted to tourism supply chains in order to promote poverty reduction. It provides guidelines structured around three phases: 1) Diagnosis of Current Situation and Context includes tools to map the tourism value chain and the participation of the...

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Training module providing people in the tourism sector with skills to expand opportunities for enhancing local community involvement in this sector. It provides an introduction to the tourism sector, and how it can contribute to poverty reduction; discusses potential involvement of local people and...

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This guide offers policymakers and trade practitioners practical, step-by-step advice on how to mainstream gender concerns into the work of their trade ministries, small business ministries and trade support institutions.

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Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

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Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...

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Cambodia's small and medium-sized enterprises play a central role in the country's economy and development, but face a number of challenges that have been further complicated by the COVID-19 pandemic.

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Training manual focusing on how to manage tourism developments in terms of the environment, especially in the context of climate change and global warming. It tackles specific effects, impacts and issues of climate change related to tourism; provides advice and guidance on the implementation of...

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Training module intended for trainers training employees in the area of hotel and hospitality management. It covers hospitality products and services, guest and customer relationship management, hospitality structure, reception, floors, linen, communication, human resources management, internal...

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Boosting the competitiveness of small and medium-sized enterprises in Burkina Faso can make them more resilient to crises, ITC’s SME Competitiveness Survey and COVID-19 Business Impact Surveys find.  Limited access to finance, low certification rates and inadequate infrastructure are...

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While more than 40% of existing trade strategies identify trade integration and regionalism as crucial policy areas, less than 3% of the strategies are regional. Nor do they fully build on diversification opportunities in services and manufacturing.This is one of many trends in trade strategies,...

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