Publications

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

This report analyses the tech sectors of 11 African countries and examines factors such as information and communication technology infrastructure, the regulatory environment and the potential impact of the African Continental Free Trade Area.   Key findings include that financial services,...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...

This quality management directory for Azerbaijan helps its small firms connect to national institutions that can help them navigate standards, conformity assessment procedures and services, while meeting the safety and technical standards for foreign markets.   It provides an overview of...

Jointly published by ITC, WTO and UNCTAD, this annual report presents tariff-based market access conditions for goods applied by more than 170 countries and territories.

This report helps small businesses comply with trade rules when selling goods through e-commerce to the European Union and the United States.

This summary provides highlights of how small businesses can rebuild from the pandemic in a way that helps them face climate change – and how governments, business support organizations and lead firms in international value chains can support them through the Green Recovery Plan.

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

A blueprint for small and medium-sized enterprises Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries...