Press releases

Assessing the COVID-19 impact on SMEs and preparing for a new normal

22 June 2020
ITC News

• International Trade Centre’s 2020 SME Competitiveness Outlook reveals profound disruptions to global supply chains
• Global loss of manufacturing export due to lockdowns in the three global supply-chain hubs – China, the EU and the US – will amount to $126 billion in losses in 2020
• Almost 55% of SMEs say pandemic has strongly affected their business operations

(Geneva) - The novel coronavirus COVID-19 is having a profound impact on global trade and the businesses that drive it. With countries in various stages of lockdown or loosening confinement periods, it is becoming clear that the virus has particularly impacted small and medium-sized enterprises (SMEs).

Released today (22 June), the 2020 edition of the International Trade Centre's 2020 SME Competitiveness Outlook  reveals  just how profoundly SMEs and global supply chains have been tested by the COVID-19 pandemic and left international trade in turmoil.

ITC acting Executive Director Dorothy Tembo said: 'The COVID-19 pandemic has been both a health and an economic crisis and has presented a number of challenges for SMEs and global supply chains. ITC's 2020 SME Competitive Outlook report analyses the impact of COVID-19 on SMEs, international supply chains and trade while highlighting actions to build the resilience of SMEs given that they will continue to be lightning rods for future growth and to meet the Sustainable Global Goals.'

'The report provides a guide for businesses, policymakers and business support organizations on how to deploy post-pandemic recovery strategies. It aims to help SME ecosystems weather the crisis and gear up for the new normal, emphasizing the need for resilient, sustainable and inclusive trade and leadership,' Tembo said.

While most countries experienced some form of shutdown, the findings in  the SME Competitiveness Outlook highlight that it was lockdowns in China, the European Union and the United States that have had the greatest impact on trade. Together these three economies account for 63% of world supply-chain imports and 64% of supply-chain exports. The report estimates that the global disruption of these manufacturing hubs will amount to $126 billion in 2020.

This disruption is also having a negative knock-on effect on developing countries. The SME Competitiveness Outlook predicts that African exporters are set to lose more than $2.4 billion in global industrial supply-chain exports as a result of factory shutdowns in China, the EU and the US. The bulk of this loss - more than 70% - is caused by the temporary disruption of the supply-chain linkages with the EU.

Drawing on data collected by ITC's COVID-19 Business Impact Survey, carried out in the first months of the pandemic, the SME Competitiveness Outlook finds  that more than 55% of all businesses have been strongly affected by the pandemic.

Two-thirds of micro and small firms said that crisis had strongly affected their business operations, compared with 40% of larger companies. One-fifth of SMEs said that they were at risk of shutting down permanently within three months.

Companies in the services sector are the firms hardest hit by COVID-19, especially those providing accommodation and food services. A full 76% of surveyed firms providing such services said that full or partial lockdowns had strongly affected their business operations.

At the same time, the report finds that export bans and other restrictions cover 73% of worldwide trade in COVID-19-related products. A total of 93 countries apply temporary export measures related to the virus, including export bans or restrictions on medical products, but also food. Such export restrictions vary by region. Few African countries, for example, have export restrictions in place on COVID-19-related medical equipment, which is down to that they do not manufacture these products themselves.

Conversely, the report finds that 105 countries apply temporary measures on imports of COVID-19-related goods. Nearly all of these measures aim to facilitate access to essential medical supplies or food, and three-quarters of developed countries have removed or reduced tariffs on medical goods since the beginning of the crisis. Only 46% of developing countries and 18% of the least developed countries have taken similar actions.

Adjusting to a 'new normal'

As well as providing an overview of responses taken by governments and businesses to overcome the crisis, the 2020 SME Competitiveness Outlook provides suggestions for companies, business support institutions and policymakers on how to adapt to a 'new normal' in the coming period.

The report highlights four priority themes: the need to strengthen the resilience of SMEs to withstand future shocks; the need to step up efforts to help SMEs go digital; making supply chains more open and inclusive; and using the crisis to ensure that business across the world become more sustainable and climate-friendly.

The SME Competitiveness Outlook suggests that lead firms should consider injecting greater social capital into global supply chains in the post-pandemic world. Specifically, the report suggests that lead firms redesign their approach to collaborating and sharing costs with SMEs to ensure a more equal distribution of risks and costs in periods of crisis. This, the report argues, would ensure greater mutual trust but also enable both large and small firms to withstand and respond to future crises.

The report also calls for greater collaboration nationally and internationally to adapt to new standards and regulations that are certain to emerge as a result of the COVID-19 pandemic. These include new market requirements such standards on quality, food safety or health and safety requirements, but also standards and regulations covering security, resilience and risk management.


The report features 85 country profiles specially designed for this edition. They provide a detailed forecast of how the lockdowns in China, Europe and the United States will affect international supply chains.

Eight case studies in the report show how ITC has worked with businesses, business-support organizations and governments in reaction to the COVID-19 pandemic and what they have done to minimize its impact. The countries featuring in these case studies are Bhutan, China, the Gambia, Guinea, Myanmar and Uganda.

The report also includes an important contribution from Wamkele Mene, the newly appointed Secretary-General of the African Continental Free Trade Area Secretariat- He sets out a new model for economic growth in Africa in a post-pandemic world.

Notes to the Editor

The following countries and territories are profiled in the competitiveness country-profile index: Antigua and Barbuda; Argentina; Armenia; Australia; Austria; Azerbaijan; Barbados; Belgium; Belize; Benin; Bosnia and Herzegovina; Brazil; Bulgaria; Burkina Faso; Canada; Chile; China; Costa Rica; Croatia; Cyprus; Czechia; Denmark; Ecuador; El Salvador; Estonia; Eswatini; Finland; France; Georgia; Germany; Greece; Guatemala; Hong Kong SAR; Hungary; Iceland; India; Ireland; Israel; Italy; Japan; Kazakhstan; Kyrgyzstan; Latvia; Lithuania; Luxembourg; Macao SAR; Madagascar; Malaysia; Malta; Mauritius; Mexico; Morocco; Mozambique; Namibia; Netherlands; New Zealand; Nigeria; North Macedonia; Norway; Paraguay; Peru; Philippines; Poland; Portugal; Republic of Korea; Romania; Russian Federation; Saudi Arabia; Senegal; Serbia; Singapore; Slovakia; Slovenia; South Africa; Spain; Sweden; Switzerland; Tajikistan; Thailand; Turkey; United Kingdom; United States of America; Uruguay; Zambia, and Zimbabwe.

If you have questions or would like to discuss the 2020 SME Competitiveness Outlook with ITC acting Executive Director Dorothy Tembo or ITC Chief Economist and Director for Market Development Marion Jansen, please contact Jarle Hetland, ITC's Media Officer.

For further background on the SME Competitiveness Outlook, please

A digital copy of the 2020 SME Competitiveness Outlook - COVID-19: The Great Lockdown and its Impact on Small Business can be downloaded here: 

About the International Trade Centre - The International Trade Centre is the joint agency of the World Trade Organization and the United Nations. ITC assists small and medium-sized enterprises in developing and transition economies to become more competitive in global markets, thereby contributing to sustainable economic development within the frameworks of the Aid-for-Trade agenda and the United Nations' Sustainable Development Goals.

For more information, visit

Follow ITC on Twitter | Facebook | LinkedIn | Instagram | Flickr

Jarle Hetland, Media Officer

International Trade Centre

P: + 41 22 730 0145

M: + 41 79 582 9180

E: hetland [at] (hetland[at]intracen[dot]org)