SME Competitiveness Outlook 2022: Connected Services, Competitive Businesses - Executive Summary
Four sectors are key to a services-led economic transformation. This report names them ‘connected services.’
Transport and logistics, financial services, information and communication technologies (ICT), and business and professional services contribute directly to economic growth and development with an increasing share of output, trade and jobs. They also contribute indirectly by making all firms more competitive and connecting them to global value chains and digital innovations.