Making digital connectivity work for MSMEs

Many micro, small and medium-sized enterprises (MSMEs) face significant barriers to realizing their potential in digital trade. From a lack of knowledge and skills to the unavailability of services or lack of access to a supportive environment, small businesses may find it challenging to benefit from digital connectivity.

In collaboration with the GSMA, with data provided by the Working Group on Connectivity for MSMEs, this report defines the key challenges and opportunities associated with connectivity for MSMEs. First published by the Broadband Commission for Sustainable Development, it is available at: