Publications

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

This book, published in 15 versions and customized to meet the needs of 18 countries in eight languages, is a unique contribution to the field of export quality management. This second edition of the 2001 best-seller, Export Quality Management: An Answer Book for Small and Medium-Sized Exporters,...

A comprehensive guide to the fast-growing field of Islamic banking, this publication describes Islamic financial instruments and provides practical examples of how to use them. It focuses on the needs of small and medium-sized enterprises, particularly in the area of export finance.

Jointly published by ITC, WTO and UNCTAD, this annual report presents tariff-based market access conditions for goods applied by more than 170 countries and territories.

Jointly published by ITC, WTO and UNCTAD, this annual report presents tariff-based market access conditions for goods applied by 164 WTO member states and other countries. This year’s focus is an overview of global tariff conditions (bound and applied) on COVID-19-related medical products and...

Countries have room for export growth in non-traditional markets, according to an ITC assessment of 64 developing countries’ export opportunities in European, South-South and regional markets. African and Latin American countries find potential to export ‘traditional’ products (like fruits,...

This paper is a tool to help businesses implement ISO 9001:2008. The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and...

Challenging the notion that developing countries essentially export commodities, this book showcases the diversity of trade in services that flourishes in developing and least developed countries. With 28 case studies of entrepreneurs from 18 developing countries in a wide range of trade in service...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This second edition has expanded its coverage, adding insights from East African hubs. The report, based on...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.

This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...