Publications

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

A blueprint for small and medium-sized enterprises Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries...

Jointly published by ITC, WTO and UNCTAD, this annual report presents tariff-based market access conditions for goods applied by 164 WTO member states and other countries. This year’s focus is an overview of global tariff conditions (bound and applied) on COVID-19-related medical products and...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This second edition has expanded its coverage, adding insights from East African hubs. The report, based on...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This report, based on interviews with dozens of hubs across Africa, examines what hubs do, how they make an impact...

Anti-competitive practices can hurt developing country businesses. This book outlines cases and suggestions for reform. This book focuses on state monopolies and abuses of dominant positions in infrastructure markets, anti-competitive practices in the international distribution and retail sector,...

This paper guides exporters, packers and processors of organic food products through packaging sourcing and selection options. It helps them understand requirements and formulate their own packaging strategies, thereby creating new opportunities and competitiveness in their business. It includes an...

This paper aims to guide exporters of agricultural products through the process of product carbon footprinting so as to make it easier for them to understand the processes involved, improve their environmental performance and ultimately to reduce the costs for their business. This paper presents a...

 This guide is a showcase of successful public-private dialogue in developing countries. It demonstrates the value of business advocacy on trade policy issues featuring the Barbadian tourism industry, customs services in Ghana, Thailand’s automotive industry, Penang, Malaysia’s export...

This paper is a tool to help businesses implement ISO 9001:2008. The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and...