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ITC publications bring the business voice to sustainable trade, with a focus on developing countries. We offer guidance for trade policymakers, business support organizations and small firms. Our reports offer insights to make trade more inclusive, green, digital and competitive.

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This paper is a tool to help businesses implement ISO 9001:2008. The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and...

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This manual builds on information compiled through consultancy and mission seminars in Africa and South America, as well as other activities carried out under this project. It is designed to address the needs of producers and exporters in developing countries for specific technical...

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