ITC supply chain management programme earns prestigious international certification
The International Trade Centre (ITC)’s Supply Chain Management Programme (SCM) has earned an important international quality management standard certification, ISO 9001:2008. This prestigious and widely implemented standard from the International Organization for Standardization (ISO) validates the SCM Programme’s commitment to quality and reinforces the effectiveness of its quality management system.
ITC’s Modular Learning System in SCM delivers training, through local partner institutions, to business people and professionals on the management of sourcing, making, moving and storing of products from the source to the point of consumption. Participants can select from a comprehensive 18 modules, take exams and gain internationally recognized professional certification. Every year, approximately 4,000 individuals are trained on an average of six modules each, with over 5,000 module examinations taken.
‘The ISO 9001 certification is significant to ITC’s Supply Chain Management Programme in that it benefits our own practices and the delivery of our services,’ said Patricia R. Francis, Executive Director of ITC. ‘It provides external validation that we have in place rigorous processes and it enforces discipline on us to continue to not only adhere to these processes, but to improve them where necessary. This directly translates to benefits to our clients as we maintain a high level of quality and efficiency.’ To maintain the ISO 9001:2008 certification, the programme will be audited on a consistent timetable in accordance with ISO schedules.
The SCM Programme is delivered in 60 countries through partnerships with more than 100 partner institutions. For more information on ITC’s Supply Chain Management Programme, visit http://www.intracen.org/trade-support/supply-chain-management/.
ITC is the joint agency of WTO and the United Nations and is devoted to helping small and medium enterprises in developing countries become more competitive in global markets and thus to speed up sustainable economic development and contribute to the achievement of the Millennium Development Goals.
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