Publications

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

This report analyses the tech sectors of 11 African countries and examines factors such as information and communication technology infrastructure, the regulatory environment and the potential impact of the African Continental Free Trade Area.   Key findings include that financial services,...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be reduced by 25% if they take actions to reinforce competitiveness. These include engaging with...

Small firms are at the heart of Eswatini’s participation in international value chains. But they often struggle to trade due to production capacity constraints, including inadequate managerial skills and certification, failure to engage with business support organizations and weak linkages with...

Promouvoir la transformation numérique

Managing risk and building climate resilience among small firms requires a team effort. Climate change is hitting small and medium enterprises (SMEs) hard, and supply chain disruptions have a domino effect. This guide explains how development cooperation agencies, business support organizations,...

Quatre secteurs sont essentiels à une transformation économique axée sur les services. Ce rapport les nomme « services connectés ».  Les transports et la logistique, les services financiers, les technologies de l’information et de la communication (TIC), ainsi que les services aux...

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...

Cambodia's small and medium-sized enterprises play a central role in the country's economy and development, but face a number of challenges that have been further complicated by the COVID-19 pandemic.

This quality management directory for Azerbaijan helps its small firms connect to national institutions that can help them navigate standards, conformity assessment procedures and services, while meeting the safety and technical standards for foreign markets.   It provides an overview of...