Publications

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

Promouvoir la transformation numérique

Quatre secteurs sont essentiels à une transformation économique axée sur les services. Ce rapport les nomme « services connectés ».  Les transports et la logistique, les services financiers, les technologies de l’information et de la communication (TIC), ainsi que les services aux...

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

This report helps small businesses comply with trade rules when selling goods through e-commerce to the European Union and the United States.

International business investors can embed sustainability in each step of their operations. This guide describes the social, environmental and economic practices that international firms must understand when entering a new market.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments. The companion guide presents an overview of Ethiopia’s environmental and social regulations for investment operations in agroprocessing and light manufacturing. It also provides...

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries can sell online by accessing these services, most are...