Publicaciones

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

El presente informe ayuda a las pequeñas empresas a cumplir las normas comerciales cuando venden productos a la Unión Europea y los Estados Unidos de América.

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries can sell online by accessing these services, most are...

Companies in French-speaking Africa have not been spared by the COVID-19 pandemic. One-third are on the verge of bankruptcy, according to a joint study conducted by ITC and the Permanent Conference of African and Francophone Consular Chambers.Facing a fall in turnover, supply chain disruptions and...

The great Lockdown: Industrial Supply Chain DisruptionThis publication is an excerpt from the book COVID-19: The Great Lockdown and its Impact on Small BusinessThe excerpt, Country Profiles: Industrial Supply Chain Disruption, features information for 85 countries and territories.

Resumen ejecutivo - COVID-19: Perspectivas de competitividad de las PYMES 2020: El gran confinamiento y su impacto en las pequeñas empresas

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This second edition has expanded its coverage, adding insights from East African hubs. The report, based on interviews...

The SME Competitiveness Outlook 2020 analyses the impact of the pandemic on small firms, international supply chains and trade. It provides projections and a 15-point action plan for businesses, policymakers and business support organizations to weather the crisis – and gear up for a ‘new...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Cross-border e-commerce can help least developed countries (LDCs) to become more competitive and diversify their exports – and this is especially true for Asia-Pacific, the most dynamic region in global e-commerce. To capture that potential, small businesses in these countries need more market...