Publicaciones

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be reduced by 25% if they take actions to reinforce competitiveness. These include engaging with...

Small firms are at the heart of Eswatini’s participation in international value chains. But they often struggle to trade due to production capacity constraints, including inadequate managerial skills and certification, failure to engage with business support organizations and weak linkages with...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Managing risk and building climate resilience among small firms requires a team effort. Climate change is hitting small and medium enterprises (SMEs) hard, and supply chain disruptions have a domino effect. This guide explains how development cooperation agencies, business support organizations,...

Existen cuatro sectores clave para una transformación económica impulsada por los servicios. En el presente informe, reciben el nombre de “servicios conectados”.  Los servicios financieros, las tecnologías de la información y las comunicaciones (TIC), el transporte y la logística, y...

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

Cambodia's small and medium-sized enterprises play a central role in the country's economy and development, but face a number of challenges that have been further complicated by the COVID-19 pandemic.

This report makes the case for investing in awareness, in addition to implementation, of the AfCFTA. The report is based on data from 2557 businesses in French speaking Africa surveyed by ITC and the Permanent Conference of African and Francophone Consular Chambers (known in French as CPCCAF)...

El presente informe ayuda a las pequeñas empresas a cumplir las normas comerciales cuando venden productos a la Unión Europea y los Estados Unidos de América.

Este resumen ofrece los aspectos más destacados de cómo las pequeñas empresas pueden reconstruirse tras la pandemia de una forma que les ayude a hacer frente al cambio climático, y cómo los gobiernos, las organizaciones de apoyo empresarial y las empresas líderes de las cadenas de valor...

The SME Competitiveness Outlook 2021 analyses how small businesses can rebuild from the COVID-19 pandemic so they are prepared to face the looming climate crisis. It provides a 20-point Green Recovery Plan to foster competitive, resilient and environmentally sustainable small and medium-sized...