Publicaciones

Las publicaciones del ITC acercan la voz del mundo empresarial al comercio sostenible y se centran en los países en desarrollo. Ofrecemos asesoramiento a los encargados de formular políticas, las organizaciones de apoyo empresarial y las pequeñas empresas. Nuestros informes ofrecen información para facilitar que el comercio sea más inclusivo, ecológico, digital y competitivo.

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Study explaining how to identify viable projects adapted to tourism supply chains in order to promote poverty reduction. It provides guidelines structured around three phases: 1) Diagnosis of Current Situation and Context includes tools to map the tourism value chain and the participation of the...

Egyptian small and medium-sized enterprises (SMEs) can stay up-to-date with the country’s quality management services with this guide, available in English and Arabic. It provides an overview of national quality infrastructure, with the accent on food safety and animal and plant health, as...

Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

While more than 40% of existing trade strategies identify trade integration and regionalism as crucial policy areas, less than 3% of the strategies are regional. Nor do they fully build on diversification opportunities in services and manufacturing.This is one of many trends in trade strategies,...

Women make up almost half of Kenya’s labour force, yet they remain on the margins of business ownership – only 9% of Kenya’s firms are majority women-owned. Kenyan women entrepreneurs say they need better access to loans, business registries, patents, quality certifications and affordable...

Trade promotion and investment megatrends were the focus of the 2016 Trade Promotion Organizations Network World Conference and Awards in Marrakesh, Morocco.The report includes a summary of discussions with participants from 85 countries. They addressed trends including digital transformation, the...

Being a women-owned company negatively affects the credibility of their business, say Indonesian women entrepreneurs in the services sector.They also need better access to patents, internet access, quality certifications, marketing opportunities and customer outreach to run a business successfully,...

Esta guía ofrece a las pequeñas y medianas empresas (pymes) información e ideas acerca de cómo negociar y colaborar con empresas líderes en las cadenas de valor internacionales. Aborda cuestiones como el cumplimiento de normas y reglamentos, las relaciones contractuales, la gestión de la...

This publication offers guidance to governments and businesses in value chains on how to make effective sustainability claims on products and, ultimately, aims at empowering consumers to make informed sustainable choices.Jointly produced with UN Environment and the UN 10YFP Consumer Information...

Training module intended for trainers training employees in the area of hotel and hospitality management. It covers hospitality products and services, guest and customer relationship management, hospitality structure, reception, floors, linen, communication, human resources management, internal...

Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...