Publicaciones

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

Existen cuatro sectores clave para una transformación económica impulsada por los servicios. En el presente informe, reciben el nombre de “servicios conectados”.  Los servicios financieros, las tecnologías de la información y las comunicaciones (TIC), el transporte y la logística, y...

This report analyses the tech sectors of 11 African countries and examines factors such as information and communication technology infrastructure, the regulatory environment and the potential impact of the African Continental Free Trade Area.   Key findings include that financial services,...

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...