Publicaciones

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This report, based on interviews with dozens of hubs across Africa, examines what hubs do, how they make an impact and...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Small firms in developing countries are using social media to find new clients and generate trade. This guide advises on how to develop a successful social media strategy with a tight budget. Using real business cases and the latest ways to measure the real-time impact of social media campaigns, the...

Mauritian exporters claim to be less affected by trade barriers than many other countries that have participated in the ITC business surveys on non-tariff measures. Among the 400 Mauritian firms surveyed, 27% of exporters were adversely affected by non-tariff measures; 36% of importing firms...

This paper is a tool to help businesses implement ISO 9001:2008.The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and improvement;...