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Africa E-Commerce Action Agenda launches roadmap to sustainable development (en)

3 septiembre 2019
ITC Noticias
The World Economic Forum and International Trade Centre unveil eight actions for African governments to realize continent’s development potential
  • E-commerce has the potential to create as many as 3 million new jobs in Africa by 2025
  • The World Economic Forum and International Trade Centre unveil eight actions for governments to realize these benefits
  • View the full African E-Commerce Agenda here
  • Follow the 2019 World Economic Forum on Africa at

(Cape Town, South Africa) – The World Economic Forum, in partnership with the International Trade Centre, today released the Africa E-Commerce Agenda, an eight-step action plan to realize the benefits of e-commerce for the continent.

E-commerce has the potential to create as many as 3 million new jobs in Africa by 2025 according to some researchers, yet e-commerce start-ups face many obstacles, including low consumer digital trust, poor infrastructure and low regional integration. Building on consultations with business leaders and experts, the Africa E-Commerce Agenda is a call to action for Africa’s political leaders, the international trade community and the development community.

‘The scale of the challenges should not hold back effort, given that e-commerce could bring jobs for youth, new markets for rural communities, and empower female entrepreneurship, among other benefits,’ said Elsie Kanza, Head of the Regional Agenda, Africa; Member of the Executive Committee. ‘Action by Africa’s leaders and international partners on an agreed set of priorities can ensure e-commerce is a force for sustainable development. With e-commerce policy debate ramping up in the region and new partnerships for capacity-building on the rise, now is a critical time to consolidate focus.’

Albert M. Muchanga, African Union Commissioner for Trade and Industry, said: ‘E-commerce is the future, and Africa will fully leverage it to secure hers.’

Each action item identifies challenges and sets goals to help policy-makers navigate the multi-dimension e-commerce landscape. It offers ways to address the challenges – including through public-private collaboration – and calls on the international development community to step up. It suggests how African economies may best use domestic, regional and international policy, given the borderless potential of e-commerce.

‘The future of trade is digital, and a large component of this is e-commerce, which has the potential to transform how businesses in Africa produce, sell and consume goods and services,’ ITC Executive Director Arancha González said. ‘This eight-point plan sets out the e-commerce ecosystem in which governments and the business community need to invest in order to harness the power of the digital marketplace.’

The eight agenda action items are:

1. Refresh policies
2. Expand connectivity
3. Upgrade logistics
4. Enable e-payments
5. Manage data
6. Grow the tech industry
7. Coach small business
8. Join forces

The agenda also recognizes the importance of the larger ecosystem of digital technology and supporting elements.

’Africa’s E-commerce Agenda is a thoughtful, concrete and actionable workplan to promote inclusive digital trade that benefits individuals, with small businesses set to gain most,’ said Ambassador Demetrios Marantis, Senior Vice-President, Global Head of Government Engagement Primary Organization at Visa Inc. ‘Visa is proud to be implementing this agenda, along with private- and public-sector partners, to realize the promise of e-commerce across the continent.’

The African Union Commission, together with the Economic Commission for Africa and other relevant stakeholders, have been tasked by governments in the region to develop a digital trade and digital economy development strategy by February 2020. The World Economic Forum and the International Trade Centre stand ready to work with partners to advance progress.

The agenda is the result of consultations at two regional public-private dialogues. The first was held alongside the Africa eCommerce Week in Nairobi, Kenya in December 2018 and attended by 60 participants. The second took place during the Transform Africa Summit in Kigali, Rwanda in May 2019, with 25 high-level stakeholders. The Agenda was circulated to the eTrade Africa Community; the broader eTrade for all network led by the United Nations Conference on Trade and Development (UNCTAD); the World Economic Forum Africa Regional Business Council; and the World Economic Forum Global Future Council on International Trade and Investment. The Agenda also benefited from written comments from organizations and entities active in the region.

The 2019 World Economic Forum on Africa takes place from 4-6 September in Cape Town, South Africa, under the theme Shaping Inclusive Growth and Shared Futures in the Fourth Industrial Revolution. The meeting will convene more than 1,000 regional and global leaders from government, business, civil society and academia. This gathering will explore new models to help Africa achieve success at a time when technology is creating dramatic economic and societal shifts. The meeting’s interactive programme will cover diverse issues such as skills and education, the ocean economy, the economic impact of drones, free trade and e-commerce.

The Co-Chairs of the 2019 World Economic Forum on Africa are: Ellen Agler, Chief Executive Officer, The END Fund, USA; Jeremy Farrar, Director, Wellcome Trust, United Kingdom; Arancha González Laya, Executive Director, International Trade Centre (ITC), Geneva; André Hoffmann, Vice-Chairman, Roche, Switzerland; Alex Liu, Managing Partner and Chairman, A.T. Kearney, USA; Jim Ovia, Chairman, Zenith Bank, Nigeria; Sipho M. Pityana, Chairman, AngloGold Ashanti, South Africa.

Notes for the Editors

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View the full African E-Commerce Agenda here
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