ICT and outsourcing

Netherlands Trust Fund – Phase V – Agribusiness and Digital Technology
Contact
Title
Tech Sector Development Coordinator
First name
Martin Labbé
Email
labbe@intracen.org
Body

ITC partners with the Netherlands to support African business

ITC’s NTF V programme is designed to contribute to decent jobs and improved livelihoods in the agribusiness, agritech and digital technology sectors. To that end, we aim to:

  • Increase the competitiveness of thousands of MSMEs
  • Increase sales of supported companies to hit $90 million 
  • Support thousands of jobs and positively impact more than 200,000 people as a result 
  • Bring in-kind contributions to create an additional 50% of project value 

Our programme includes both sectors in Ethiopia, Ghana, Senegal, and the digital technologies sector in a multi-country project in Benin, Cote d'Ivoire, Mali and Uganda. In Ethiopia, Ghana and Senegal. ITC is working with smallholder agribusiness farmers focused on cocoa and coffee, associated crops, and horticulture.

See below for more project details.

Our NTF V programme is designed to contribute to decent jobs and improved livelihoods
Show
Smallholder farmer using phone for input requests – MobiPay services

In the digital technology sector, we are focusing on business-friendly tech ecosystems and tech hubs, offering tech start-ups and MSMEs resilient business models, linking them to national and international business and investment opportunities, and digitalizing traditional MSMEs.

We support IT and business process outsourcing (BPO) companies with export strategies, B2B matchmaking events and regional and international IT event exposure. We also help tech hubs to become more sustainable and aim to contribute to ICT and entrepreneurship-related policies to improve the tech ecosystem.

We are helping farmers and MSMEs become better able to withstand economic shocks and grow through responsible trade. Our approach is based on ITC’s Alliances for Action, which promotes responsible partnerships for development, and leverages investments and technical support all along the farm-to-fork value chain.

We are also strengthening public-private alliances and support ecosystems, building capacity in areas such as market development, climate smart operations, value addition, quality, access to finance, digitalization and developing investment strategies.

Finally, we are supporting agritech start-ups with training and coaching so they can grow their businesses, and bringing them to international tech events to connect with potential partners, customers and investors.

We are helping farmers and small and medium enterprises become better able to withstand economic shocks and grow through responsible trade. Our approach is based on ITC’s Alliances for Action programme, which promotes partnerships for sustainable food systems, and leverages investments and technical support all along the farm-to-fork value chain.

 

We also are strengthening public-private alliances and support ecosystems, building capacity in areas such as market development, climate smart operations, value addition, quality, access to finance, digitalization and developing investment strategies.

 

In the specific framework of this project, Alliances for Action is focusing on digitalization as a way of increasing resilience and growth of the coffee, cocoa and cashew nut value chains in selected countries.

In the media

La Nation
3 May 2022
Startup 365
26 Apr 2022
TechCabal
15 Apr 2022
Opportunity Desk
13 Apr 2022
African Business
11 Apr 2022
NNN
11 Apr 2022
La Nation
8 Mar 2022
commodafrica
6 Oct 2021
Ecofin
30 Sep 2021
newbusinessethiopia
29 Sep 2021

Other resources

Previous programmes

NTF IV which ended in June 2021, was based on a partnership agreement between the Dutch Centre for the Promotion of Imports from developing countries (CBI).

It aimed to enhance export competitiveness of selected sectors in selected countries through an integrated approach to sector competitiveness built around one outcome: generation of export revenues. The NTF IV county/sector combinations consisted of:

  • Myanmar: Consolidation of Kayah state tourism and extension to a new state
  • Uganda: Export development of IT and IT-enabled services
  • Mano River Union/Sierra Leone: Value chain development of cocoa and associated crops
  • Senegal: Export development of IT and IT-enabled Services.

This Programme, which ended in June 2017, was funded by CBI and focussed on building export sector competitiveness in key growth sectors in the four beneficiary countries of Bangladesh, Kenya, Myanmar and Uganda.

It focused on the exports of services, such as the IT and IT-enabled Services sectors in Bangladesh, Kenya and Uganda as well as tourism in Myanmar, while addressing needs in traditional agricultural sectors in Kenya (avocado sector) and Uganda (coffee). Export bottlenecks across the entire value chain were addressed to enable companies, and with them the entire sector, to internationalise.

Sustainable Development Goals

This project contributes to the following Sustainable Development Goals, as defined by the 2030 Agenda for Sustainable Development.

The International Trade Centre’s Netherlands Trust Fund V (NTF V) is a four-year partnership (July 2021- June 2025) signed by the Ministry of Foreign Affairs of The Netherlands and the International Trade Centre to support micro, small and medium-sized eEnterprises (MSMEs) in the digital technologies and agribusiness sectors.

The programme includes both sectors in Ethiopia, Ghana, Senegal, and the digital technologies sector in a multi-country project in Benin, Cote d'Ivoire, Mali and Uganda. It also supports the tourism industry in Myanmar. As with previous NTF programmes, NTF V will be jointly implemented with the Dutch Centre for the promotion of exports from developing countries (CBI).  NTF V follows on the successful NTF IV and NTF III programmes, and will track its results through real-time customer relationship management and active risk management data systems.

Type
Programme
Projects
Benin, Côte d’Ivoire, Mali and Uganda: Building Resilient Trade Competitiveness by Fast Tracking the Digital Technology Sector (NTF V)
Ethiopia: Building Alliances for Action in Coffee from seed to cup (NTF V)
Ethiopia: Building Resilient Trade Competitiveness by Fast Tracking the Digital Technology Sector (NTF V)
Ghana: Building Alliances for Action in Cocoa from bean to bar (NTF V)
Ghana: Building Resilient Trade Competitiveness by Fast Tracking the Digital Technology Sector (NTF V)
Senegal: Building Resilient Trade Competitiveness by Fast Tracking the Digital Technology Sector (NTF V)
Senegal: Alliances for Value Addition in Cashew Nut (NTF V)
Social media
Date
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Highlighted
On
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training
Cross-Border IT and ITES Outsourcing [Updated in 2021 with Avasant]
Submitted by Anonymous (not verified) on Thu, 03/03/2022 - 17:55
COURSE DESCRIPTION




This course introduces the basic concepts involved in the internationalization of information technology (IT) and IT-enabled services (ITES) from the perspective of companies looking to internationalize. The course provides participants with information on the current international IT and ITES landscape, introduces important terminology, and gives an overview of the different aspects of IT and ITES outsourcing, providing practical information on the challenges of exporting IT-related services, the local marketing activities to perform in support of these services, and the different ways and advantages of cooperating with other companies/groups.
NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

Understand the differences between IT products, IT services, and IT-enabled services, as well as the different trends in these sectors.

Understand the factors involved in the creation of a successful IT-related export industry.

Understand the different aspects of IT products, IT services, and IT-enabled services.

Understand the challenges of exporting IT products, IT services, and IT-enabled services.

Understand the topics to consider and the actions to take in order to prepare for exporting IT, IT services and IT-enabled services.




COURSE CERTIFICATION



Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.










COURSE STRUCTURE





Lecture 1: Introduction to the internationalization of IT and ITES
Lecture 2: An overview of IT and ITES activities
Lecture 3: Is your company ready to internationalize?
Case Study Exercise
-
Training