Publications

ITC publications bring the business voice to sustainable trade, with a focus on developing countries. We offer guidance for trade policymakers, business support organizations and small firms. Our reports offer insights to make trade more inclusive, green, digital and competitive.

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Small firms and women-led enterprises can connect to global markets by boosting their digital capacity. This is an area where Aid for Trade can have a big impact. Evidence shows a significant connectivity gap between small and large firms, and between firms managed/owned by men or women. This...

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Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

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Study explaining how to identify viable projects adapted to tourism supply chains in order to promote poverty reduction. It provides guidelines structured around three phases: 1) Diagnosis of Current Situation and Context includes tools to map the tourism value chain and the participation of the...

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Training module providing people in the tourism sector with skills to expand opportunities for enhancing local community involvement in this sector. It provides an introduction to the tourism sector, and how it can contribute to poverty reduction; discusses potential involvement of local people and...

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Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...

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While more than 40% of existing trade strategies identify trade integration and regionalism as crucial policy areas, less than 3% of the strategies are regional. Nor do they fully build on diversification opportunities in services and manufacturing.This is one of many trends in trade strategies,...

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Training manual focusing on how to manage tourism developments in terms of the environment, especially in the context of climate change and global warming. It tackles specific effects, impacts and issues of climate change related to tourism; provides advice and guidance on the implementation of...

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Training module intended for trainers training employees in the area of hotel and hospitality management. It covers hospitality products and services, guest and customer relationship management, hospitality structure, reception, floors, linen, communication, human resources management, internal...

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Training module focusing on linkages that can be created between poor farmers and the tourism sector, with prospective costs and benefits. It covers accessing tourism markets and identifying the needs of buyers; selling products to tourism businesses; understanding the agricultural supply chain to...

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This year’s report focuses on regional trade, the most common form of trade for small and medium-sized enterprises (SMEs).

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This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

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What keeps small and medium-sized enterprises (SMEs) in Ghana from being competitive in international markets is often not of their own making, such as unreliable electricity and high interest rates.

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